Terms of service

1. Who you’re dealing with

Stellar Moments is sold and run by UEI Intelligent Labs LLC, a Texas limited liability company, registered office c/o ZenBusiness Inc., 5511 Parkcrest Dr., Suite 103, Austin, TX 78731 (“we”, “us”). These terms are an agreement between you and us. By using the site or buying anything, you accept them.

2. Adults only

You must be 18 or older to use Stellar Moments, buy anything, or make a tribute or Quick Note. People under 18 may appear in photos you add, under the rules in section 6.

3. What we sell

A Tribute is a private web page, a short vertical video using clips of the recorded person’s real voice, still images, and a QR code, made from a recorded conversation and photos you provide. Prices are listed on the pricing page in US dollars. Sales tax is calculated by Stripe and added at checkout where it applies.

Refunds

If we haven’t held your session yet, email hello@stellar-moments.com and we’ll refund you in full. After delivery, if something is wrong with what we made, tell us within 30 days and we’ll fix it or refund you. Nothing in these terms limits refund rights you have by law.

Credits

When Quick Notes opens, credits you buy never expire. They have no cash value and can’t be transferred.

4. Your content stays yours

You (and the people recorded) keep ownership of the recordings, photos and words you give us, and of the tribute made from them. You give us permission to store, process, edit and display that content only to make, host and deliver your tribute, to show it to people who have its private link, and to keep the service running. That permission ends when you delete the content, except for copies we must keep briefly in backups or by law.

We never use your content in our advertising or as a public sample without separate, written permission.

5. Consent is your responsibility

• The person being recorded must agree, on screen, before recording starts. Don’t record anyone who hasn’t agreed, and don’t upload a recording of someone made without their knowledge.
• Only add photos you have the right to use, and only of people who would be comfortable appearing in a private family tribute.
• If siblings or relatives contribute, you’re responsible for inviting only people the recorded person would want involved.

6. Photos of children, and AI

• We never animate a photo with a child in it. Tell us when a photo includes a child.
• Photo restoration and animation (Family edition) use AI and can change how a face looks. Nothing restored or animated is used until you approve it.
• Animated photos are labelled “AI-animated” in the tribute.
• If you post a tribute with animated photos to a platform that requires AI labels (TikTok does), you’re responsible for switching that label on.
• Chapters and captions are drafted with AI from what was said. You review them, and you can change any word before you share.
• We never clone, generate or imitate a voice.

7. What you can’t do

Don’t use Stellar Moments to make, store or share anything that:

• shows nudity or sexual content of anyone, or any sexual content involving a minor;
• was recorded or shared without the consent of the people in it;
• impersonates someone, or harasses, threatens or defames anyone;
• infringes someone else’s copyright, privacy or other rights; or
• is otherwise illegal.

We may remove content and close accounts that break these rules, and we report child sexual abuse material to the National Center for Missing & Exploited Children.

8. Private links

Pages are unlisted and open only with their private link. Anyone you give the link to can open the page, and they can pass it on. Mark sections private to keep them out of the video and stills, and don’t share the link with anyone you wouldn’t show the page to.

9. Removal requests

Anyone can ask us to remove content through the report page. Every request gets a tracking number. We take down reported intimate images shared without consent, and identical copies we host, within 48 hours of a valid request.

10. Hosting and downloads

We host it for as long as Stellar Moments runs, and you can download every file, including the original recordings, at any time. Final wording is still being decided, and this answer will change to match.

11. Our service, as is

We work hard to make every tribute right, but we provide the service “as is”. To the extent the law allows, we don’t promise it will be uninterrupted or error-free, and we aren’t liable for indirect or consequential losses. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before it. Some places don’t allow these limits, so they may not apply to you.

12. Law and disputes

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Please email us first and we’ll try to fix the problem. Otherwise, disputes go to the state or federal courts located in Texas, unless the law where you live gives you the right to bring them locally.

13. Changes

We may update these terms. We’ll change the date at the top, and email customers before a change that affects them takes effect. A change never applies to an order already paid for.

14. Contact

hello@stellar-moments.com · UEI Intelligent Labs LLC, c/o ZenBusiness Inc., 5511 Parkcrest Dr., Suite 103, Austin, TX 78731.