Privacy policy
Effective November 14, 2026
The short version
- Consent before recording. The person being recorded agrees on screen before anything records, and we keep a record of when.
- No voice cloning, ever. We only use what was actually recorded. We never generate, clone or imitate anyone’s voice.
- No face data. We never extract face geometry, faceprints or any other biometric data from photos.
- Private by default. A page opens only with its private link. Sections you mark private never appear in the video or stills.
- Deletion removes the files. When you delete a recording, a page or your account, the files go, not just the listing.
- We don’t sell your data and we don’t use your recordings, photos or words to train AI models.
Who we are
Stellar Moments is run by UEI Intelligent Labs LLC, a Texas limited liability company ( “we”, “us”). Registered office: c/o ZenBusiness Inc., 5511 Parkcrest Dr., Suite 103, Austin, TX 78731. Contact: hello@stellar-moments.com.
What we collect, and why
When you visit this website
We count page visits with Vercel Web Analytics, which uses no cookies and doesn’t follow you to other sites. It records the page, the referring site, and your rough country, browser and device type. We use these counts to see whether people find the Tribute page useful. Our hosting and network providers also keep short-lived server logs, including IP addresses, to run and protect the site. This website sets no cookies.
When you join a waitlist
Your email address, which list you joined and when. We use it to send one email when that product opens. After that email goes out we delete your entry, unless you’ve become a customer. You can ask us to remove it sooner.
When you pre-order or buy
Stripe handles payment. We never see or store your card number. From Stripe we receive your name, email, billing address (needed to work out sales tax), what you bought, the amount and tax, and what you tell us at checkout about who the tribute is for and the occasion. While a checkout is open we also keep a scrambled (hashed) form of your IP address, never the address itself, so one visitor can’t hold every pre-order slot at once. We erase it as soon as the checkout is paid, canceled or expires. We keep order records for as long as tax and accounting law requires.
When we make your tribute
- Recordings of the conversation, and a written transcript with word timings so we can pick clips.
- The consent record: that the speaker agreed, and when.
- Photos you send, with any year and caption, and whether a child is in them.
- What we make from them: the page text, chosen voice clips, the video and stills.
We use these only to make, host and deliver your tribute, and to fix it if you ask. If you answer the questions for someone instead of recording them, the recording is your own voice.
When you report content
The link, your description, how you’re connected to it, your name (as your signature) and your email. We use this only to handle the request and to keep a record that we did. We keep that record for two years after the request closes.
Who helps us
These companies process data for us, under contract, only to provide the service:
| Provider | What for |
|---|---|
| Vercel | Website hosting and cookieless visit counts |
| Cloudflare | Domain, network and security in front of the website |
| Supabase | Database and file storage |
| Stripe | Payments and sales tax |
| Resend | Sending email |
| Anthropic (Claude) | Drafting chapters and captions from the transcript, and suggesting clips |
| A speech-to-text provider | Turning recordings into a transcript with word timings |
| Google (Gemini) and fal.ai | Photo restoration and animation, only in the Family edition, only on photos you approve |
We choose AI providers whose business terms don’t let them train their models on what we send. We don’t sell or rent personal data, and we don’t share it for advertising.
Children
Stellar Moments is for adults. You must be 18 or older to buy or make a tribute. Family photos often include children, so: we never animate a photo with a child in it, we never extract face data from any photo, and photos are used only for the tribute they were sent for. We don’t knowingly collect information directly from children. If you think a child has given us information, email hello@stellar-moments.com and we’ll delete it.
How long we keep things
Tributes and recordings: We host it for as long as Stellar Moments runs, and you can download every file, including the original recordings, at any time. Final wording is still being decided, and this answer will change to match.
Everything else: as described in each section above.
Deleting your data
Email hello@stellar-moments.com from the address you used, and tell us whether you want a recording, a page or everything deleted. We confirm it’s you, then delete the files from storage right away and from backups within 30 days. Once the app opens, you’ll also be able to delete recordings, pages and your account yourself.
Your rights
Wherever you live, you can ask us to show you, correct, export or delete the personal data we hold about you, and to stop using it. We don’t charge for this and we won’t treat you differently for asking. Some US states, including Texas and California, give these rights in law. If you’re in the UK or EU, you can also complain to your data protection authority.
Security
Data is encrypted in transit and at rest. Only the people who make your tribute can open your files. Pages use long, unguessable private links. No system is perfectly secure; if something goes wrong that affects you, we’ll tell you promptly.
Changes
If we change this policy, we’ll update the date at the top. If a change affects how we use recordings or photos you’ve already given us, we’ll email you first.
Contact
hello@stellar-moments.com · UEI Intelligent Labs LLC, c/o ZenBusiness Inc., 5511 Parkcrest Dr., Suite 103, Austin, TX 78731. To ask us to remove content, use the report page.